Property Management

As an owner of a Virgin Islands rental home, you know the importance of choosing the right property management firm in this highly competitive and ever-changing rental market. We are a full service real estate company specializing in property management with a personal touch.

Providing Exceptional Service for Virgin Islands Rental Home Owners

The key to providing exceptional service is ensuring the satisfaction of every customer, including you and the guests of your rental home. The outstanding level of service we provide to our guests and homeowners makes Coldwell Banker the innovative leader in property management on St. Croix in the U.S. Virgin Islands. Your rental home is in good hands with our knowledgeable professionals. Our critical attention to detail, cost-effective maintenance services and state-of-the-art website will enhance our level of customer service even further.

Coldwell Banker has built a solid reputation by producing maximum rental income, while keeping our properties clean and in top condition. Just as St. Croix has changed over the years, so have our services and management techniques. Listed below are just a few examples of the services we offer our property owners and guests.

• Expansive Internet presence —  check out our full catalog of St. Croix, U.S. Virgin Islands rental homes and our Vacation Rental Search tool, where you can search for accommodations, rates and availability 24 hours a day. You can even make a reservation!
• Targeted advertising designed to reach families who are ready to vacation in the Virgin Islands. Rental homes will practically find them!
• Two fully staffed offices, open full time.
• In-house cleaning and villa inspections following every tenancy to ensure your property will be in pristine shape.
• Maintenance personnel on-call at all times to ensure prompt attention when problems arise.
• Commission rates that are competitive with other Virgin Islands rental home property managers.
• Our dedication to our property owners to look after their properties and their interests.

A Team of Experienced Professionals

Our talented and experienced team of professionals manages the rental operations of your home or condo to ensure things run smoothly. In our rental department, property managers coordinate the service departments of our three office locations — two in Gallows Bay and one in Frederiksted. Owner and guest concerns are given the utmost priority when handled by the property managers.

Personal Attention

First impressions are very important. Our team of courteous and professional property managers projects a positive impression with their experience, education, excellent manners and extensive knowledge of our properties. The level of trust created by this impression continues throughout the rental process as guests arrive and begin to establish a personal tie with our staff. Each professional works to build on that positive relationship and encourages each guest to return to our company — and your property — year after year. Their patience, knowledge and resourcefulness all add up to ensure maximum occupancy of your property.

Prompt and Efficient Service

Timely maintenance protects your property investment. Our primary goal is to provide prompt, efficient, and cost-effective maintenance service. Our contractors are the highest qualified in the Virgin Islands. Rental home property managers will give you and your guests’ personal updates on the status of any service issue, while scheduling and completing contracted work in a timely manner.

Maximizing Your Home’s Exposure

Complete photos and descriptions of Coldwell Banker homes are showcased online, allowing easy and unlimited access to your home’s special features and availability. Also, for a nominal fee, each owner has the option of adding a virtual tour to your online listing to allow guests to see a 360-degree view of up to four different areas. Our web site is mobile-friendly and optimized for search engines.

Coldwell Banker continually monitors travel trends, analyses and real estate forecasts to determine the most effective marketing campaigns for our industry and for vacation travel in the Virgin Islands. A database of past clients, those who have requested information on our rental homes, and lists acquired from outside agencies is maintained by our property managers. E-mail and direct mail campaigns are implemented at prime travel and vacation planning times.

Innovative Concierge Services

Our property managers provide as much information about St. Croix as our clients require. We can assist your guests with information on everything from rental cars and restaurants to surfing lessons and charter fishing. You name it — we’ll explore the options.

Whether you are interested in turning your property into a long-term lease or vacation rental, we welcome the opportunity to discuss how Coldwell Banker can provide the highest level of service to you. Let us show you why owners and guests alike say our professionals are their perfect Virgin Islands rental home partners.

Email us at rentals@coldwellbankervi.com or call 340-778-7000 to request a customized property management plan.

Thank you for your interest in the property management services of Coldwell Banker!